The CEO of Frontier Airlines has resigned and been replaced by the carrier’s chairman and president, two days after the government said that Frontier had the highest complaint rate and the worst on-time performance among the nation’s 14 leading airlines in March.
Frontier said Wednesday that Dave Siegel stepped down for personal reasons.
More than one-third of Frontier’s March flights arrived at least 15 minutes late.
Privately held Frontier has been shifting to a so-called ultra-low-cost…
Some parents have learned the hard way that children make in-app purchases without their consent (making those purchases don’t require re-entering a password, but there’s only a 15-minute window). In January 2014, Apple settled a complaint from the Federal Trade Commission by…
Nothing marks your shift into adulthood quite like your reaction to the sound of an ice cream truck.
To a child, it means ice cream. To an adult, it means a screeching, summer-long jingle from hell. So far this year, New Yorkers have made 1,804 ice cream truck-related complaints to the city’s non-emergency complaint system, 311. According to DNAinfo, that’s about 200 more complaints than 2013
The Swedish Navy is poking around the waters of the Stockholm archipelago after a mysterious submarine was sighted three times in the surrounding area over the past several days
A four-day search has turned up nothing thus far, but some Swedes are directing serious side-eye at Russia, whose military aircraft have continually violated Swedish air sovereignty over the past several months. In September, it prompted then-Swedish foreign minister to place a formal complaint with the nation’s…
Ever wanted to punch the guy working next to you who sounds like he’s basically yelling into his phone when he’s on conference calls? What about the woman who taps her foot incessantly from the second you arrive to the second you leave, or that intern who crackles his chip bag every day at lunch?
It turns out that you’re not the only one who’s annoyed with your too-loud co-workers.
Snapchat has agreed to settle with the Federal Trade Commission over charges that it deceived users about how much privacy they have with the ephemeral messaging app.
According to the FTC’s complaint, Snapchat marketed the app as letting a user send a message, which then “disappears forever.” However, users could take advantage of third-party apps to save messages longer.
The FTC complaint also claimed that Snapchat collected contact information from iOS users’ address books “without notice…