Tag Archive for social media marketing

What Can We Learn From the Flowers Delivery V-Day Fiasco?

V-Day

Valentine’s Day is one of the most important holidays of the year for many flower retailers. Unfortunately online merchants like 1-800-Flowers were stuck dealing with thousands of angry customers after many deliveries didn’t arrive on time this year due to bad weather.

Of course, there’s nothing that could have been done to control the weather, but let’s take a look to see what the companies did in terms of social media engagement with customers and how they might be able to improve…

How to Take Advantage of Trending Topics

Trending

Social media marketers know the key to reaching a broad audience is through an understanding of what it is their targeted audience wants to see. To remain relevant, note-worthy and timely, you’ll have to do a bit of research to find out what those wants are. Doing so will help you better comment on the topics and become part of a greater conversation.

One of the greatest ways to do this, is to take advantage of trending topics on multiple social media platforms, which, luckily, make it…

Is the Facebook Like Dead for Marketers?

Facebooklikes

Feed-twFeed-fb

Derek Muller longs for the days when his Facebook page had only a few thousand likes

“The other day I was just Googling, ‘How do I delete these likes?’” he said to Mashable in an interview. “There’s no tool to do that.”

Muller is the man behind Veritasium, a YouTube channel dedicated to producing informative videos on science. He has a strong following on the video site with more than 150,000 subscribers

He also has a reasonably popular Facebook page with 131,000 likes. Those likes have…

6 Offline Tactics to Get More Twitter Followers

Twitter Pillows

By now, you probably already realize the vast marketing potential that exists within the Twitter landscape. With 231.7 million active users and 100 million people logging in every single day, there’s a huge attentive audience on Twitter that’s ripe for the marketing picking. And with a new report showing that promoted Tweets boost offline sales by 29 percent, it’s clear that if you take the right approach with your Twitter marketing, you can get some seriously impressive results.

 photo followers_zpsdfaf18db.jpg

Of…

The One-Two Punch: Print and Social Media Marketing

One-Two Punch

In today’s world, there is a huge focus on social media and Internet marketing.  While the Internet has definitely made it possible for businesses to connect in new ways with clients and customers worldwide, the Internet has not totally replaced traditional print marketing, nor should it.

Social media marketing should not be a stand-alone tool, but instead you should have multiple different marketing channels that are available to you and that you work to seamlessly integrate.  Print…

Treat Search, Social, and Content Marketing Strategy as a Living Organism

Marketing Units

The merging of search, social, and content marketing into a single digital marketing strategy has been happening for years. Intuitively, many of us have been guided by this fact to create the type of strategies that bring the disciplines together appropriately. As the evolution of the three reach a tipping point that is breaking down a good chunk of the practices of the past, it has become paramount to gain an understanding of how everything works together and why the flow of data between…

panasonic digital camera amazon

How to Handle Complaints on Social Media

Social Media Complaints

There’s a rule when it comes to handling complaints and bad reviews on social media. The same rule applies for compliments and good reviews, but those are easy. Handling the complaints can be challenging and you may not want to do it, but as a rule you must reply to everyone who is talking to you publicly whether it’s good or bad.

This is an absolute rule. There are a couple of extreme situations when you don’t reply, but they are so rare that I hesitate to mention them for fear that it…

Dealer Authority: A New Venture in Automotive Internet Marketing

Dealer Authority

Change is good, sometimes. We all have those moments in our lives when we just want to branch out on our own. This is my moment.

I’ve been working for TK/KPA for the last seven years. I have absolutely nothing but positive to say about the company. They’ve treated me better than I probably deserved and I believe we’ve had a mutually beneficial relationship – both parties have grown as a result. I plan on referring KPA for many of the services that I do not offer because looking at it from…

5 Practical Social Media Tips You Can Use for Your Business

Silver Bullet

Now that we’ve inhabited the Web 2.0 world for a while, social media marketing has earned its rightful place in company marketing plans. Since the proliferation of social networking sites in the early 2000s, social media marketing has catapulted from a mere option to a key factor for businesses of all sizes.

Today, more and more small businesses and large brands are taking advantage of various platforms’ power and influence, with stats and case studies to justify their usage.

Here are five…

Rumor has it… Answering on Social Media 101

Rumor

There is a lot of advice online why your company, your brand or even you should have a social media presence. With new platforms popping up every day the profiles you can have to get your name out there are near endless. Any Social Media Marketing Company will advise you to have profiles on at least facebook and Google+ and rightfully so. Done right, social media can be your best friend, helping you to get your name recognized, attract and convert new customers.

Done wrong, well, there have…